A- Yes, you can exchange or refund from Cizaro stores with the coming conditions:
ยท The item in its original condition (unused, non-perfumed, unmodified) and accompanied by the original price tag & the recite of the order within 14 days from the date of receiving the order outside the days of offers and during the days of offers within 7 days from the date of receipt of the application with the invoice or receipt and barcode on the item.